DELIVERY & RETURN POLICY

Orders are processed and shipped within 1–5 business days after payment confirmation.
Products are delivered to the address provided by the customer via contracted shipping carriers.
Delivery times may vary depending on the destination and carrier.
Any delays caused by the shipping company are beyond our responsibility.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.

Customers have the right to return products within 14 days from the date of delivery.
Return shipping costs are the responsibility of the customer.
Returned items must be unused, undamaged, and in their original packaging.
Custom-made or personalized products are non-refundable and non-returnable.
Once the returned item is received and inspected, the refund will be processed within 14 days using the original payment method.
For items damaged during shipping, a damage report from the carrier is required.